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Job Overview

Classified Staff; Library Technician II

The Public Services Specialist directly serves library users by working at the two main service points in the library: Ask Us Desk and Ask Me Desk. They will answer a variety of questions about the library and campus. The Public Services Specialist acts as the point person at the Ask Us Desk when needed. As point person, they will be responsible for opening/closing the library, guiding student employees, and serving as the person in charge of the library until leadership is on-site.

Examples of Work Performed

  • Perform circulation functions including; checking materials in and out, registering patrons, renewing, searching for items, and resolving patron account issues.
  • Support library users by answering directional and reference questions, providing tech support, and reporting facility needs.

Work Schedule: Saturday and Sunday 8:00am-5:00pm. Monday-Wednesday 1:00pm-10:00pm.

Compensation: $35,340 - $38,976 commensurate with education and experience.

Minimum Qualifications

  • Two years of experience working in library support including customer service experience.
    • Substitution: College or university course work, appropriate to the work assignment, may substitute for the general clerical experience on a year-for-year basis, but not for the one year of specific experience.
  • Colorado law requires that candidates for state government jobs be residents of Colorado at the time of application.

Preferred Qualifications

  • Bachelor’s degree in library science, social sciences, humanities, statistics, liberal arts, business, English, communication, or closely related field.
  • Experience utilizing Microsoft Word to develop, edit and update reports, handouts and correspondence.
  • Experience utilizing Microsoft Excel to maintain statistics, data, and information.
  • Experience working in library service area with appropriate automated systems, such as Interlibrary Loan systems like OCLC, ILLiad, DOCLINE, Rapid, or library Circulation systems like Innovative Interfaces, ExLibris ALMA, etc.
  • Experience working with internal and external contacts, such as students, staff, and faculty.

Application Deadline: This position is open until October 9, 2019.

Application Instructions: To apply, visit https://cu.taleo.net/careersection/jobdetail.ftl?job=17339.

https://library.auraria.edu/about

The University of Colorado Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors.  To achieve that goal, we conduct background investigations on all prospective employees.

Ask Us Chat

Use this chat box to ask a librarian for research help. We’re available 24/7!

Text

Text us your questions to 303-848-8444. We’ll answer from 9 am to 6 pm during the week and reply to after hours questions the next morning. (Your provider rates will apply.)

In-Person

  • Visit the Ask Us Desk
    Stop by the Ask Us Desk for help. The Ask Us Service Desk is located on the first floor of the Library.

  • Research Tutoring
    Research tutoring is for quick questions, tips, and strategies on finding and evaluating information resources.  Research Tutoring is located in the Knowledge Market on the first floor and is available Monday–Thursday, 10:00 am to 5:00 pm and Friday from 10:00 am to 4:00 pm. 

  • Research Consultations
    Research consultations are for in-depth and lengthy discussions about research questions. Please use Schedule a Research Consultation Form to request an appointment.  Due to the level of preparation needed, appointments should be made 48 hours in advance. If you need immediate help, please use Research Tutoring.  

Call

For general library information, as well as for questions about borrowing, renewing, or returning library materials, call 303-315-7763.

For research help, call 303-315-7711, Monday – Friday, 9:00 am – 4:00 pm. If there is no answer, please leave a message and someone will return your call within 24 hours (Monday – Friday).