Associate Director Education and Public Services Division
Role in the Library
As the Associate Director for Education & Public Services, Andrea is responsible for envisioning and managing information services that enhance research within and across disciplines, including academic success in and beyond the classroom and the strategic development of library learning spaces, integrated service points, and circulation services.
Andrea is a presenter for the Association of College & Research Libraries and travels nationwide to encourage strategies for planning, assessing, and communicating the impact of academic libraries. She also serves as editor for the Beta Phi Mu Scholars Series and edits the column “Perspectives on Public Services” in International Information & Library Review, a Taylor & Francis publication. Andrea earned a Masters in Library Science, the terminal degree for the profession, from Indiana University and a Master’s in English from the University of Toledo.
- MLS, Indiana University
- MA, English Literature, University of Toledo
- BA, English, Mansfield University
Falcone, A. (forthcoming 2019). Team approach at a tri-institutional library. In C. Caffrey Gardner, E. Galoozis, and R. Halpern (Eds.) Hidden Architectures of Information Literacy Programs: Structures, Practices, and Contexts. Chicago: ACRL.
McCartin, L. F., Falcone, A., & Smith, S. M. (2018). The impact of professional development on library faculty attitudes, practices, and knowledge of student learning assessment. Public Services Quarterly, 14(3), 214-230.
Falcone, A. & Ellis, L. F. (2018). Be critical, but be flexible: Using the Framework to facilitate student learning outcome development. College & Research Libraries News, 79(1), 16-19.
Falcone, A. (2016). Practical strategies for demonstrating the value of public services in academic libraries. International Information & Library Review, 48(1), 51-56.