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You must arrive for your appointment within fifteen minutes after the scheduled start time, or else let the Digital Media Studio (DMS) know by this time that you will be arriving late. Otherwise your reservation is considered a “no-show” and the studio will be made available to drop-in requests during your scheduled time.

If you are unable to make it to your appointment, please cancel at least four hours in advance using the e-mail link provided to you at the time of your booking, or by calling the DMS at 303-315-7760. Otherwise your reservation is considered a “no-show” or late cancellation. After two no-show or late cancellation appointments in a single semester, you will lose reservation-making privileges for the rest of that semester.

You can always check, reschedule, and cancel your appointment from the e-mail confirmation you will receive after booking. Staff is also available to assist in person and by phone at 303-315-7760.

Ask Us Chat

Use this chat box to ask a librarian for research help. We’re available 24/7!


Text us your questions to 303-848-8444. We’ll answer from 9 am to 6 pm during the week and reply to after hours questions the next morning. (Your provider rates will apply.)


  • Visit the Ask Us Desk
    Stop by the Ask Us Desk for help. The Ask Us Service Desk is located on the first floor of the Library.

  • Research Tutoring
    Research tutoring is for quick questions, tips, and strategies on finding and evaluating information resources.  Research Tutoring is located in the Knowledge Market on the first floor and is available Monday–Thursday, 10:00 am to 5:00 pm and Friday from 10:00 am to 4:00 pm. 

  • Research Consultations
    Research consultations are for in-depth and lengthy discussions about research questions. Please use Schedule a Research Consultation Form to request an appointment.  Due to the level of preparation needed, appointments should be made 48 hours in advance. If you need immediate help, please use Research Tutoring.  


For general library information, as well as for questions about borrowing, renewing, or returning library materials, call 303-315-7763.

For research help, call 303-315-7711, Monday – Friday, 9:00 am – 4:00 pm. If there is no answer, please leave a message and someone will return your call within 24 hours (Monday – Friday).