Philosophy

The Auraria Library's primary focus is to provide service to the faculty, staff and students of the campus clientele: Community College of Denver, Metropolitan State College of Denver, University of Colorado Denver, and the Auraria Higher Education Center. In addition to providing service to this primary clientele, the Library is also committed to the spirit of the Colorado Library Card program and other reciprocal borrowing arrangements. Consequently, the Auraria Library has extended its borrowing privileges to any resident of the State of Colorado with valid identification. However, we must ensure that service to this secondary clientele is not detrimental to our primary campus clientele; for this reason the loan privileges are more restrictive for non-campus users. This is necessitated because of the Library's limited resources, large primary clientele population, and heavy use by the general population from the surrounding urban area.

User Registration

In order to register, a user must present appropriate identification which is defined as follows: Auraria Campus and CU System - valid Auraria or CU student/faculty/staff ID or, for students, a current class schedule and Colorado picture ID. All Other User Categories - high school picture ID, military picture ID, Colorado picture ID, Colorado driver's license, college picture ID's from reciprocal borrower institutions, or Friend's membership card. Library staff will ask for proof of name and current address at the time of registration. Circulation privileges are non-transferable to others. All users must present their own assigned picture ID to borrow materials. The only exception is when a faculty member sends a student or assistant to the Library with a faculty ID and a signed note.

Off-Campus Access

Only Auraria students, faculty and staff can access databases off campus. Registration is required to use both library computers and for off-campus access to databases and electronic resources. Users are verified with last name and Auraria school ID or employee number. Most students are automatically downloaded into the library database. Users are blocked from database access when they have library fines or have overdue books.

User Categories

UCD, MSCD, CCD, AHEC (Auraria undergraduates, graduates and faculty/staff)

All registered students, faculty and staff have access to the online Skyline catalog, online databases, indexes and subject guides.

Distance Education

Some distance education student information is not automatically downloaded into the library database with Auraria students from CCD, MSCD and UCD. Distance education students have the same privileges as Auraria students including online database access once they are registered in the library database. For more information call the distance education librarian (303-556-2791) or email distance@auraria.edu.

University of Colorado System (Health Science Center, Boulder and Colorado Springs)

University of Colorado System borrowers have the same general checkout privileges as their counterparts on Auraria campus.

Friends of Auraria Library

Friends of the Auraria Library help raise funds to support library activities. Members pay yearly membership dues and are involved in library events. Friends have the same general checkout privileges as Auraria undergraduate students excluding off campus access to databases.

Unaffiliated Academic

Students and faculty/staff from other Colorado colleges and universities have the same privileges as public borrowers but can use student computers in the library. A school picture ID is required.

Prospective Students

Perspective students (not yet registered for classes) will be given a 1 day guest pass for access to the library computers.

Other

Includes public users who can prove Colorado resident status, are at least 16 years of age, with a current Colorado picture ID. Public users also have use of the public computers limited to 1 hour per day.

Visiting Scholars and Faculty Associates

Visiting scholars and faculty associates who have demonstrated a need for greater access to Auraria Library materials and on-line databases than general public users can have the Auraria Campus Department Head or Dean/Director call the Head of Information Delivery Services (IDS) (303-556-3534) for registration with full Auraria Faculty privileges. University Departments are held responsible for non-returned materials.

Emeritus Faculty (CCD, MSCD, UCD)

Emeritus Faculty are granted full Auraria Faculty privileges and are registered with the Emeritus affiliation after providing paperwork to Information Delivery Services from an Auraria Institution Dean or Director. The Campus ID Center does not make Emeritus IDs. Call the Head of Information Delivery Services (IDS) (303-556-3534) for more registration information.

Retired Faculty

Retired faculty and staff from CCD, MSCD, and UCD receive no distinct Auraria Library privileges unless they are considered Emeritus faculty by their respective institution. If they continue to reside in the State of Colorado, retirees can receive public user privileges. Retired or disability retired Auraria Library faculty and staff can receive, at the discretion of the University Librarian/Library Director, Emeritus status.

Alumni

Alumni have no distinctive library privileges but may register as Other or public users if they continue to reside in the State of Colorado.

Colorado Parks and Recreation Association (CPRA)

CPRA have the same privileges as Friends, except members can also check out CPRA DVD/videotapes.

Library Privileges and Loan Periods

General Collection

The general collections include library second floor, circulating government publications, maps, and Pascal off-site storage materials.

Prospector, the Colorado Unified Catalog

Prospector is a unified catalog of 25 academic, public and special libraries in Colorado and Wyoming. Through Prospector one has access to over 22 million books, journals, DVDs, CDs, videos and other materials held in these libraries. With a single search one can identify and borrow materials from the collections and have them delivered to the individual's local library within a few days. Access through Skyline or at http://prospector.coalliance.org.

The Prospector item limit is included in the Auraria Library general collection total item limit according to the previous chart. Other, Friends, CU System, and Alumni: No access using Auraria as home library.

PASCAL

PASCAL (Preservation and Access Service Center for Colorado Academic Libraries) is a high efficiency storage facility for Auraria, CU Boulder, Anschutz Medical Campus, and DU libraries. Requests from PASCAL are usually delivered in 2-3 business days, and will be available for pickup at the Ask Us Desk for 10 days. Materials from PASCAL follow the same check out rules as materials from the library with the exception of bound journals that circulate for 7 days to most users. Access is through Skyline or Prospector. Lost or return of severely damaged bound journals may result in a user account block. The Auraria Library is responsible for costs up to $400 for lost or severely damaged materials belonging to other libraries.

Interlibrary Loan

Auraria affiliated borrowers can request interlibrary loan of materials not owned by Auraria Library. The loan period and renewal options are determined by the lending library. Articles are electronically accessed from the user's ILLiad account. Other materials are picked up from the Ask Us Desk. Photocopies of articles need not be returned and become the property of the user. Click here to access ILLiad. Renewal requests must be made at least 5 working days prior to the due date. Late requests will not be considered. Renewal requests may be denied by the lending library. Auraria Library is responsible for all charges assessed by the lending library for lost or damaged materials. Distance education students are entitled to interlibrary loan delivery of articles owned by Auraria Library. (For detailed information, see the Interlibrary Loan Policy).

Reference Materials

Reference materials are generally for in-house use only. Reference materials (excludes Ready Reference at the Research Help Desk) may be checked out only to Auraria campus faculty for a 4 hour or overnight period. To checkout, obtain a request form from the Ask US Desk.

Periodicals

Periodical materials are generally for in-house use only. Current and bound issues of periodicals can be checked out only by Auraria Campus faculty for a 24 hour time period. To check out a periodical, please obtain a request form from the Ask Us Desk.

Reserves/Audio-Video Media Services

The Reserves/Audio-Video Media Services provides convenient access to required reading materials selected by the faculty. Reserves allows many students to equally share class assigned readings. The Reserve collection includes electronic reserve articles, books, audio and video tapes, and other items required for class assignments. The Reserves/Audio-Video Media Services also provides access to a variety of videos/DVDs available to faculty for classroom viewing and to students for individual viewing in the Library as well as access to a number of media items, which include CDs, and audio tapes. For more information about these services, please see the Reserves web pages.

Reserves Materials

• Materials may be borrowed for 2 hours, 1 day, or 3 days, depending upon the loan period requested by the faculty member placing the item on reserve. (Books requested by more than one faculty member are automatically placed on two-hour reserve).
• No more than 4 items may be checked out by a user at a time. Users must present a valid Auraria ID or Colorado driver's license (picture ID).
• Reserve books do not go out on Interlibrary Loan or Prospector.
• Users who need material for longer periods of time must get written permission from the faculty member who placed the item on reserve.
• Users accounts will be blocked after material is 1 day or 24 hours overdue.
• Reserve materials with 2 hour checkout period will be overdue and account will be blocked 2 hours past the due date/time.

Faculty Use of Reserves Materials

• Faculty members may check out materials they personally have placed on reserve for longer than the designated period.
• Faculty members, however, may not check out any other reserve item for longer than the regular checkout period without permission from the faculty member who placed the material on reserve.

Student Use of Reserves Materials

Students using materials with a 2 hour check out period are restricted to use in the library. Materials with a longer check out period may be taken out of the library.

Videos/DVDs

• Videos/DVD’s may be “booked” for classroom viewing only and require a minimum of 7 day advance notice.
• Videos/DVD’s that are not booked will be checked out on a first-come, first-served basis.
• Students may borrow for 4 hours unless faculty specifically request a 2 hour loan period on a personal copy placed on Reserves.
• Return Videos/DVD's directly to the Ask Us Desk.
• The Library drop box should not be used to return Videos/DVDs.

Faculty Use of Videos/DVDs

• Faculty may check out Videos/DVDs for a 7 day check out period.
• There are no renewals.
• Faculty may have a student assistant pickup their videos/DVDs; a completed permission letter must first be submitted. This form is available from the Ask Us desk or online. These items are checked out under the Faculty name and it is the Faculty member who is ultimately responsible for overdue, lost or damaged items.
• Auraria Library is not responsible for damage to personal equipment resulting from the use of library materials.
• Faculty check out limit is 6 Videos/DVDs.

Student Use of Video/DVDs

• Students are not allowed to check out videos/DVDs for use outside the Library.
• Students may borrow videos/DVD’s for individual viewing and must use equipment provided in the video viewing carrels area for in-house use only.
• Students may check out a portable DVD player from the Ask Us Desk to view videos anywhere in the library. Players and videos may not be removed from the Library.
• Students are allowed to borrow videos/DVDs for classroom presentations only if a completed permission letter signed by their instructor is submitted first. This form is available on the Reserves/Audio-Video Media Services website. These videos/DVDs will be checked out under the name of the Instructor and it is the Instructor who is ultimately responsible for overdue, lost or damaged items..
• Student check out limit is 4 Videos/DVDs.

Media Collection (CDs, audio tapes, bones, anatomical models)

• It is recommended that all media materials be returned directly to the Ask Us Desk by due date.
• Some media materials may be checked out for 2 weeks.
• Some media materials can be renewed once.

Replacement of Reserves Materials

• Auraria Library is NOT responsible for theft and/or damage to personal books or papers placed on Reserve.
• Faculty are responsible for replacement due to damage or loss.

Circulation Transactions

Returning Materials

• Materials may be returned to the Ask Us Desk, to the outside library book drops located on the west and east sides of the library, or the inside library book drop located at the Ask Us Desk near the entrance/exit.
• The Library drop box should not be used to return Videos/DVDs.
• Auraria materials and materials belonging to other libraries can also be returned via library courier, however, Auraria Library does not assume responsibility for items lost or damaged in transit. Courier deliveries can take several days and are checked in upon arrival.
• Items containing supplemental materials (pc discs, tapes, maps, etc.) must be returned with all components before it can be checked in. Materials not returned will result in an account block of library services until the supplemental material is returned.

Renewals

• Renewals can be done in person, over the phone at 303-556-2639, or online using Skyline's My Account feature, or by email request. Renewal limits by user type are contained in the Liibrary Privileges and Loan Periods section.
• Renewals will not be granted on items that have holds or recalls.
• If the item is still needed after the renewal limit has been exceeded, it can be loaned out again after being physically brought to the Ask Us desk, checked in and checked back out.

Holds, Recalls, and Missing Traces

• Holds may be placed by any user type on items that are currently checked out. Holds are placed from Skyline using the Request command, by phone at 303-556-2639, or in person at the Ask Us Desk. Holds cannot be placed on available items.
• If a user needs an item that is checked out, he or she can also try ordering an available copy from Prospector or Interlibrary Loan for immediate delivery.
• Checked out items that have holds or recalls placed on them can not be renewed.
• When holds and recalls are returned, a hold pickup notice is sent to the requesting user. Hold items are held for the requesting user for 10 days at the Ask Us Desk.
• Names of individuals having items currently checked out are not released to anyone.
• Recalls are holds placed by library staff for any user type on items that are checked out for 28 days. Users are notified by mail that anotheruser orReserves hasrequested the material and items must be returned. Holds done by users in Skyline and holds done at theAsk UsDesk will generally result in a recall. Recalls are also placed on items with extended 60-180 day due dates and generally give users 2 weeks notice to return an item unless the item is overdue. Auraria and CU system students, faculty, and staff are only guaranteed a check out period of 28 days when an item has been recalled; after the initial 28 days have expired, items are subject to recall which may change existing due dates. Users will be notified if items they have checked out are recalled.
• Reserve and Media items are not subject to recall due to the shorter loan period. Items checked out through ILL, Prospector, Bindery or Repair cannot be recalled.
• A missing trace and hold can be placed on any item that is not found on library shelves. Users can order the item from Prospector or Interlibrary Loan after the item is marked missing.

Claimed Returned Items

• If a user believes he/she returned an item that has been designated as overdue, the user should inform theAsk UsDesk. Library personnel will search for the item for 4 weeks, but the item will remain on theuser account until it is located.
• If the item is found within the library, theuser record will be cleared of any blocks.

Overdue/Lost Materials

• It is the responsibility of the user to return library materials on time and in the condition in which they were borrowed.
• Mutilating library materials by marking, underlining, highlighting, using post-its, paper clips, removing pages or anti theft devices or in any other way damaging or defacing library materials with liquid, food, dirt, mold, etc. is an unlawful offense. Damaging University Property violates Auraria Library policy, UCD, MSCD, and CCD Student Conduct Code and protection of library materials is defined under Colorado Revised Statutes #24-90-117, Theft and Mutilation and #18-4-509, Defacing Property
• Mutilated and damaged materials must be replaced. Users must make arrangements with the Collection Development Librarian for the subject areafor replacement of damaged materials.
• Library materials are considered overdue when they are 1 day or 24 hours after the due date.
• After a 15 day grace period, overdue library materials will result in an account block, loss of access to Library services such as off campus access to electronic resources, further checkouts including Reserve materials, and the ability to place holds and request Prospector and ILL items.
• Users who have fines assessed prior to the August 1, 2010 policy change are blocked until the fine is paid and the material is returned or replaced.
• After the August 1, 2010 policy change accounts forall users with overdue materialswill remain blocked until materials are renewed, returned or have been replaced.
• Renew or return materials to avoid account blocks and loss of privileges.
• Material renewals within the 15 day grace period may be renewed online, by email ([mailto:aurcirc@ucdenver.edu aurcirc@ucdenver.edu]), by phone, or at the Ask Us desk.
• After the 15 day grace period, renewals cannot be completed online.
• User must contact the Collection Development Librarian for the subject area to make arrangements for replacement of lost materials.
• In addition to overdue notices, courtesy, hold and recall notices for faculty, staff and students are automatically sent to CCD, MSCD, or UCD-provided email accounts only. It is important and the responsibility of the user to provide and read their university provided email which is a major form of campus communication.
• Other non-campus users may sign up at the Ask Us desk to receive these notices via personal email addresses.
• All notices, regardless of format, are considered a courtesy. Failure to receive a notice for whatever reason does not absolve responsibility to return or renew materials on time. Users must inform the library and their school administration of any home, office, and email address changes. Users who sign up for email notification have the responsibility to check email daily.

Refunds

Users who paid the standard replacement initial fine of $125.00 for lost material, then find and return the material within a 6 month period, will be entitled to receive a partial refund of $100.00. The $25.00 per item fine, plus any additional collection agency surcharges that were assessed, still apply and will not be refunded. Refunds for payments older than six months will not be considered.

Replacement

• A user who has lost or severely damaged an item may wish to replace it.
• Theuser must contact the Collection Development Librarian for the subject area to make arrangements for a suitable replacement.
• Prospector replacements must be approved by the Coordinator for Information Delivery Services.
• Damaged items are referred to the appropriate Collection Development Librarian for a decision relative to repair, re-bind or replace.
• Items no longer in print can be referred to the appropriate Collection Development Librarian for possible replacement with another title.

Fine Payments for Past Due Accounts (prior to August 1, 2010)

• Payments are made at the Ask Us desk by cash or check only. User accounts are cleared upon full payment of fines. Account blocks are removed.
• Colorado State Law (CRS 24-30-202,4) mandates that a debt owed a State Agency (Auraria Library) must be referred to Central Collection Services for the State of Colorado when becoming past due.
• Users who have received a collections warning letter can pay their account balances with Library Financial Services (303-556-6399).
• Accounts that are sent to Central Collections for the State of Colorado must pay their balances with Central Collections.

Confidentiality of Library Records

Library circulation records and other records and databases identifying the names of library users are strictly confidential under State Law: Colorado Statute 24-90-119 Privacy of User Records. Such records will not be made available except pursuant to legal process, order or subpoena through the University Librarian/Library Director.