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Borrowing

You can find most books on the second floor of the library. Special items such as course reserves, anatomical items, and technology items will be behind the Ask Us Desk. Check out materials from the staff at the Ask Us Desk or at the self-checkout scanners near the library entrance.

Renewals

You can renew materials through your library account, in person, over the phone at 303-315-7763, or by email. If another person has requested the item, you will not be able to renew. After two renewals, the item will need to be brought back to the library before being checked back out.

Returning

You can return library materials to:

  • Book drops at the Ask Us Desk
  • Outside library book drops located on the north, west, and east sides of the library
  • Staff at the Ask Us Desk

Requests

If you need an item that is checked out or you would like to have us hold an item for you to pick up, you can request it through the library catalog.

You will receive an email when the item is ready for you at the Ask Us Desk. We will hold it for you for 10 days.

Proxy Borrower

Auraria Campus faculty and staff may authorize a representative to check out materials on their behalf. Please submit the Proxy Borrower form to the Ask Us desk at the Auraria Library or via e-mail at aurcirc@ucdenver.edu. Proxy borrower requests expire as indicated on the form and need to be renewed by the faculty or staff member to continue the service.

Overdue Materials

While the Auraria Library does not charge overdue fines, we ask you to return library materials on time and in the condition in which they were borrowed. If you have overdue library items, your library access will be blocked (including access to online resources).

To help you manage your library materials, e-mails about upcoming due dates and overdue items are sent to your school email account or the email address you provided at the time of library registration. Failure to receive a notice for whatever reason does not absolve your responsibility to return or renew materials on time.

You can renew library materials onlineby email, by phone, or at the Ask Us desk.

Items that have been overdue for 30 days will be declared lost and billed to the borrower.

Billed Items

It is the responsibility of the borrower to replace or pay replacement charges for items that are lost or damaged. Contact aurcirc@ucdenver.edu to discuss the replacement of lost or damaged items. Items that can’t be replaced are subject to a $100 replacement charge. Circulating laptops will be assessed a $1000 replacement charge.

Item replacement or payment of replacement charges must be made prior to reinstatement of library privileges.

Colorado State Law (CRS 24-30-202.4) mandates that a debt owed to a State Agency (Auraria Library) must be referred to Central Collection Services for the State of Colorado after becoming past due. Patron accounts will be sent to Central Collection Services if an account has not been resolved within 90 days of a bill being generated.

Paying Replacement Charges

Payments are made at the Ask Us Desk by cash or check only. User accounts are cleared upon full payment of charges.

Accounts that are sent to Central Collections for the State of Colorado must pay their balances with Central Collections.

Refunds

Users who paid the standard replacement charge of $100.00 for lost material, then find and return the material within a 6-month period, will be entitled to receive a full refund. Refunds for payments older than six months will not be considered.

Ask Us Chat

Use this chat box to ask a librarian for research help. We’re available 24/7!

Text

Text us your questions to 303-848-8444. We’ll answer from 9 am to 6 pm during the week and reply to after hours questions the next morning. (Your provider rates will apply.)

In-Person

  • Visit the Ask Us Desk
    Stop by the Ask Us Desk for help. The Ask Us Service Desk is located on the first floor of the Library.

  • Research Tutoring
    Research tutoring is for quick questions, tips, and strategies on finding and evaluating information resources.  Research Tutoring is located in the Knowledge Market on the first floor and is available Monday–Thursday, 10:00 am to 5:00 pm and Friday from 10:00 am to 4:00 pm. 

  • Research Consultations
    Research consultations are for in-depth and lengthy discussions about research questions. Please use Schedule a Research Consultation Form to request an appointment.  Due to the level of preparation needed, appointments should be made 48 hours in advance. If you need immediate help, please use Research Tutoring.  

Call

For general library information, as well as for questions about borrowing, renewing, or returning library materials, call 303-315-7763.

For research help, call 303-315-7711, Monday – Friday, 9:00 am – 4:00 pm. If there is no answer, please leave a message and someone will return your call within 24 hours (Monday – Friday).