The Auraria Library will resume limited in-person services starting Aug. 17th. For additional information, please visit the Auraria Library Safe Return Plan page.

Close Menu

Borrowing

You can find most books on the second floor of the library. Special items such as course reserves, anatomical items, and technology items will be behind the Ask Us Desk. Check out materials from the staff at the Ask Us Desk or at the self-checkout scanners near the library entrance.

Renewals

You can renew materials through your library account, in person, over the phone at 303-315-7763, or by email. If another person has requested the item, you will not be able to renew. After two renewals, the item will need to be brought back to the library before being checked back out.

Returning

You can return library materials to:

  • Book drops at the Ask Us Desk
  • Outside library book drops located on the north, west, and east sides of the library
  • Staff at the Ask Us Desk

Requests

If you need an item that is checked out or you would like to have us hold an item for you to pick up, you can request it through the library catalog.

You will receive an email when the item is ready for you at the Ask Us Desk. We will hold it for you for 10 days.

Proxy Borrower

Auraria Campus faculty and staff may authorize a representative to check out materials on their behalf. Please submit the Proxy Borrower form to the Ask Us desk at the Auraria Library or via e-mail at aurcirc@ucdenver.edu. Proxy borrower requests expire as indicated on the form and need to be renewed by the faculty or staff member to continue the service.

Overdue Materials

While the Auraria Library does not charge overdue fines, we ask you to return library materials on time and in the condition in which they were borrowed. If you have overdue library items, your library access will be blocked.

To help you manage your library materials, e-mails about upcoming due dates and overdue items are sent to your school email account or the email address you provided at the time of library registration. Failure to receive a notice for whatever reason does not absolve your responsibility to return or renew materials on time.

You can renew library materials onlineby email, by phone, or at the Ask Us desk.

Items that have been overdue for 30 days will be declared lost and billed to the borrower.

Billed Items

It is the responsibility of the borrower to replace or pay replacement charges for items that are lost or damaged. Contact aurcirc@ucdenver.edu to discuss the replacement of lost or damaged items. Items that can’t be replaced are subject to a $100 replacement charge. Circulating laptops will be assessed a $1000 replacement charge.

Item replacement or payment of replacement charges must be made prior to reinstatement of library privileges.

Colorado State Law (CRS 24-30-202.4) mandates that a debt owed to a State Agency (Auraria Library) must be referred to Central Collection Services for the State of Colorado after becoming past due. Patron accounts will be sent to Central Collection Services if an account has not been resolved within 90 days of a bill being generated.

Paying Replacement Charges

Payments are made at the Ask Us Desk by cash or check only. User accounts are cleared upon full payment of charges.

Accounts that are sent to Central Collections for the State of Colorado must pay their balances with Central Collections.

Refunds

Users who paid the standard replacement charge of $100.00 for lost material, then find and return the material within a 6-month period, will be entitled to receive a full refund. Refunds for payments older than six months will not be considered.

Ask Us Chat

Use this chat box to ask a librarian for research help. We’re available 24/7! (Holidays excluded.)

Text

Text us your questions to 720-438-4446. We’ll answer from 9 am to 6 pm during the week and reply to after hours questions the next morning. (Your provider rates will apply.)

In-Person

  • What Help is Available?
    Please visit our Safe Return page for the latest updates about what services are currently available.

  • Visit the Ask Us Desk
    The Ask Us Service Desk is located on the first floor of the Library and provides in-person help by answering questions about the Library, Campus, or three Institutions. This service also loans anatomical items, technology items (such as phone charges and calculators), plus course reserves, or textbooks, for some classes. Please visit the Safe Return page for information about when this service will be available.

  • Research Consultations
    Research consultations are for in-depth and lengthy discussions about research questions. Please use Schedule a Research Consultation Form to request an appointment. We can help you out via Zoom or over the phone. Due to the level of preparation needed, appointments should be made 48 hours in advance. If you need immediate help, please use our 24/7 chat service.

Call

For general library information, as well as for questions about borrowing, renewing, or returning library materials, call 303-315-7763.

  • Friendly Man with a checklist

    Let's get started with using the library tools!

    Take a quick tour to learn about the research tools on this page.