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Off Campus Access & Help

Off Campus Access & Help

Report a Problem

If you’re having trouble accessing online library resources, please use this report a problem form. Describe the problem you are having in as much detail as possible.

Check the Service Outage Announcements to find out if your problem is related to a known outage.

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Off-Campus Access

Off-Campus Access to Auraria Library’s online resources is available to currently registered students, faculty, and staff of the University of Colorado Denver, Metropolitan State University of Denver, Community College of Denver, and Auraria Higher Education Center.

In some cases, other groups also have off-campus access to library resources. Visit our list of user categories for more information about this access.

Off-Campus Access Tips

To access online resources from off-campus, you must use links from the library website. These links will prompt you to log in and let our content providers know that you are affiliated with Auraria Library. This is the only way to access Auraria Library’s online resources from off-campus. If you need help finding resources on the library website, please Ask Us!

Google Scholar

If you are using Google Scholar off-campus. Use Search Google Scholar from the Auraria Library Website or add Auraria Library links to your Google Scholar profile settings using the following steps:

  1. Login into your Google Scholar Account
  2. Click on the menu button Menu button and then click Settings Settings button
  3. Click on Library links, and search for Auraria Library
  4. Check the box next to Auraria Library – Full-Text@Auraria, and then click Save.

If you use either of these options, Full-Text@Auraria Library links will appear next to articles that you have access to through Auraria Library subscriptions.

Ask Us Chat

Use this chat box to ask a librarian for research help. We’re available 24/7!

Text

Text us your questions to 303-848-8444. We’ll answer from 9 am to 6 pm during the week and reply to after hours questions the next morning. (Your provider rates will apply.)

In-Person

  • Visit the Ask Us Desk
    Stop by the Ask Us Desk for help. The Ask Us Service Desk is located on the first floor of the Library.

  • Research Tutoring
    Research tutoring is for quick questions, tips, and strategies on finding and evaluating information resources.  Research Tutoring is located in the Knowledge Market on the first floor and is available Monday–Thursday, 10:00 am to 5:00 pm and Friday from 10:00 am to 4:00 pm. 

  • Research Consultations
    Research consultations are for in-depth and lengthy discussions about research questions. Please use Schedule a Research Consultation Form to request an appointment.  Due to the level of preparation needed, appointments should be made 48 hours in advance. If you need immediate help, please use Research Tutoring.  

Call

For general library information, as well as for questions about borrowing, renewing, or returning library materials, call 303-315-7763.

For research help, call 303-315-7711, Monday – Friday, 9:00 am – 4:00 pm. If there is no answer, please leave a message and someone will return your call within 24 hours (Monday – Friday).